AirBridgeCargo Airlines has passed its second audit reconfirming its compliance with the quality standards of International Air Transport Association interest group Cargo iQ.
According to ABC, it was measured against a series of KPIs to guarantee its services conform to the standards and are visible and transparent to all supply chain stakeholders.
“Air cargo transportation is a complex and multi-tiered process, which embraces all supply chain stakeholders and depends on a number of factors, both external and internal,” said Sergey Lazarev, general director of AirBridgeCargo Airlines. “At ABC, we are determined to cater to the needs of our customers in terms of quality performance through collaboration with our partners as well as implementation of preventative and corrective actions to deliver the high level of service our customers expect from us, and even beyond that. Being an active member of Cargo iQ, we feel that its transparency and visibility is the only solution for further development of the cargo industry, with understandable actions taken by all members of supply chains and a clear data-sharing approach to achieve the standards described in the Master Operating Plan.”
The audit was carried out by SGS on behalf of Cargo iQ over two days and confirmed no single non-conformances. ABC received a compliance rating of 99%.
“We upgraded our audit and certification scheme in 2017 to ensure it reflects our members’ serious dedication to quality standards,” said Laura Rodriguez, manager of implementation and quality assurance at Cargo iQ. “We designed the audit process to be as neutral as possible, which is why we outsourced the audit execution to SGS. We plan to have all our membership audited and hopefully certified by the end of 2019. We are excited to see results like these by AirBridgeCargo reinforce our membership’s commitment to quality.”
ABC has been a member of Cargo iQ, formerly known as Cargo 2000, since 2007.