IAG Cargo has expanded its product portfolio with the launch of a solution to help customers when they move abroad.
According to IAG, the new home relocation service is targeted directly at consumers and offers 24/7 support in over 67 languages.
“This expansion of our service offering reflects our commitment to our customers and making what can be a stressful time in someone’s life as easy and uncomplicated as possible,” said Daniel Johnson, head of product at IAG Cargo. “Our relocation service offers global round-the-clock support – the team is ready to help any time, day or night.”
The service is offered in partnership with Santa Fe Relocation. A dedicated move specialist will be assigned to each customer to help every step of the way with a range of services, including new home and school searches, obtaining visas, storage, language training and helping with vaccinations.
“We are delighted to be partnering with IAG Cargo on their new venture to deliver a wider range of valued-added services to their customers,” said Gregoire Pinton, chief commercial officer of Santa Fe Relocation. “This exciting collaboration is confirmation that our new technology and global coverage can deliver a business advantage to a wide range of clients.”
IAG Cargo recently also launched an unaccompanied bag delivery service and a dedicated pet transportation service.