Toll Group has signed a three-year contract with shipping software provider Kontainers to power its global digital client-facing platforms.
Under the agreement, Toll will implement Kontainers’ Enterprise product across its forwarding operations from the fourth quarter of 2019.
The online portal will facilitate online pricing and quotes, bookings, shipment management and real-time analytics, enabling Toll to better service and support the needs of its customers, particularly small-to-medium enterprises.
“The addition of Kontainers Enterprise to our digital capabilities will allow our clients to instantly obtain quotes for and book shipments with Toll at the click of the mouse,” said Thomas Knudsen, president of Toll Global Forwarding. “We are excited to be collaborating with Kontainers on this digital solution as part of our commitment to investing in best-in-class systems to simplify and enhance our customer experience.”
Kontainers has offices in Newcastle, Dublin, New York and Shanghai, and offers a suite of platforms for forwarders and shipping lines of all sizes.
“Kontainers is delighted to earn the trust of a top-20 global freight forwarder and provide what has now become a critical software layer,” said Graham Parker, CEO of Kontainers. “We’re delighted to be working with Toll Group and look forward to being a part of their impressive digital acceleration plans in the years ahead that will help serve their customers even better than they are today.”