Delta Cargo has entered into an exclusive long-term partnership with CarePod, a pet-technology startup which has developed a new way for pets to travel by air.

“Demand for pet shipments is strong and we are always looking for ways to create a best-in-class travel experience for pets and their owners,” said Shawn Cole, vice president of Delta Cargo. “Working with a startup like CarePod allows Delta the flexibility to enhance our service in new and innovative ways. We are able to think big, start small and learn fast to solve specific customer needs.”

Through the partnership, Delta Cargo will launch a new pet transportation strategy while CarePod will help Delta better carry and monitor pets throughout the network, with real-time updates for customers.

"Our innovative use of technology and breakthrough engineering solutions are matched by our passion for pet safety, comfort and security,” said Jenny Pan, founder and CEO of CarePod. “Our goal is to transform the future of pet travel, and to be able to work with Delta in delivering a better experience for its customers is an exciting step.”

Delta’s team of specialists constantly review processes and policies to identify areas of improvement to ensure the safety and health of pets. The airline has specially trained ground handlers, temperature-controlled holding areas and vehicles in numerous locations, overnight kennelling services and real-time GPS tracking service for pet shipments. Delta also recently introduced a staff veterinarian to the cargo team to review policies and procedures to ensure safe and comfortable pet travel.

The new Cargo Control Center in Atlanta provides 24/7/365 visibility into all shipments, including pets, according to Delta.