Emirates SkyCargo has monitored almost 823,000 shipments under the Cargo iQ guidelines in the first six months since it received accreditation from the International Air Transport Association interest group.
Emirates has also brought 103 stations and over 9,000 trade lanes under the Cargo iQ partner stations initiative. By early 2019, most of the carrier’s over 160 stations and trade lanes across six continents will be brought under the Cargo iQ framework.
“For Emirates SkyCargo, Cargo iQ is important to deliver better value to our customers by delivering their shipments at the committed time,” said Henrik Ambak, senior vice president of cargo operations worldwide at Emirates. “The Cargo iQ paradigm is also transforming the way we interact with service providers including ground handlers and road feeder service partners by bringing increased transparency, control and focus on quality of service into the shipment process.”
Through its 24/7 Cargo Operations Command Centre, Emirates SkyCargo uses live Cargo iQ data to follow the progress of shipments against predetermined key milestones from acceptance to delivery. COCC staff pre-emptively identify shipments that are running behind schedule and take corrective measures to get them back on track, enabling Emirates to meet scheduled milestones and make the shipment available to the customer at destination on time.
Cargo iQ aims to create and implement quality standards for the worldwide air cargo industry.
SkyCargo is one of the largest carriers in terms of the total number of shipments tracked using Cargo iQ metrics. The carrier offers capacity on 14 freighters and an all-widebody fleet of 256 passenger aircraft, and transported a total of 2.6 million tonnes during the last financial year across its network of more than 160 destinations.