Unisys Corporation today announced that India’s flag carrier, Air India, will use the Unisys Digistics integrated logistics software suite to create a connected and automated cargo ecosystem for consistent and accurate data across the organization, from booking to accounting, to help improve cash flow for the airline while creating greater transparency around shipment status for the airline’s cargo clients. 

Air India is the largest international carrier out of India and also provides ground handling services for many foreign airlines at Indian airports through its subsidiary. Air India’s cargo operations cover a network of 82 domestic and 41 international destinations. Air India has used Unisys technology for approximately 30 years, including the core Digistics cloud-based logistics management solution. 

“Air India’s cargo business is growing fast, so we needed an integrated solution with the speed and flexibility to grow with our business and provide our customers with faster deliveries and greater visibility into their shipments. Unisys is helping us implement a next-generation cargo platform that uses automated real-time data collection and processing to streamline processes. As it is integrated with our accounting system it will enable prompt and accurate invoicing for carriage of cargo for better credit control, less bad debts and ultimately more cash flow,” said Nirbhik Narang, Executive Director-Cargo, Air India. 

Under the new contract, signed in second quarter 2019, the next-generation cargo platform will feature three additional Digistics modules – Digi-Accounting, Digi-Mobile and Digi-Analytics – on a software-as-a-service basis to streamline freight management and improve operational efficiencies.

In addition, Unisys will provide a postal mail and parcel shipment scanning and tracking solution to allow the airline and customers to have full visibility of shipment progress.

“Our award-winning Digistics cargo software and services are the foundation behind Air India’s new connected cargo ecosystem,” said Rick Mayhew, vice president and general manager, Unisys Asia Pacific. “By automatically capturing and using a single data set throughout the process from booking to accounting, based on the trusted Air Waybill, Air India will be at the forefront of the cargo industry’s modernization and transformation to a connected cargo supply that will not only improve transparency for the airline’s customers, it will streamline processes and improve credit control and cash flow for the airline.”