Pacific International Lines (PIL) is installing satellite communication, or VSAT, on its entire fleet of around 100 vessels as part of PIL’s digitalisation efforts to continually improve productivity on board its vessels, and to enhance the well-being of its seafarers.
The Singapore-based ocean carrier said the upgrades will be provided by communications technology group, Singtel, providing PIL with communications and cybersecurity solutions for 33 vessels in PIL’s fleet.
"As a progressive company, PIL is constantly looking for ways to achieve business excellence and optimise operational efficiency. With a fleet of around 100 vessels and over 4,000 seafarers, we recognise the benefits which digitalisation brings," said said Goh Chung Hun, general manager, Fleet Division, PIL.
He noted that with the reliable VSAT service, PIL is able to further digitalise its ship management practices, such as implementing predictive maintenance of machineries on board its ships — done through transmission of data from ship to shore for real-time data analysis to monitor machinery performance, predict failures and recommend maintenance windows.
"In addition, the welfare of our seafarers is of utmost importance to us, and having robust internet connection onboard our vessels allows our crew members to stay connected with their family members while they are at sea. We believe this contributes greatly towards the well-being of our seafarers," he added.
For his part, Ooi Seng Keat, vice president, Carrier Services, OTT and Satellites, Group Enterprise at Singtel noted how the maritime industry has been impacted by the pandemic and during this time, the company has seen "demand for quality and consistent maritime communication skyrocket."
"With our expertise in communications and technology, we are excited to be working with Pacific International Lines to modernise their VSAT communication infrastructure and be able to help seafarers keep connected through essential crew wifi and internet communications that is crucial for open-sea communications," the Singtel executive added.
