Worldwide Flight Services (WFS) has achieved IATA Safety Audit for Ground Operations (ISAGO) registration for its headquarters in North America, confirming its compliance with aviation industry best practices and standards for ground safety.

ISAGO is an internationally recognised system for assessing the operational management and control systems of organisations that provide ground handling services for airlines. 

 Photo: Worldwide Flight Services

The ISAGO registration validates WFS’ Management System in North America, where WFS provides cargo and ground handling services for over 130 airlines at 114 airport stations.

"ISAGO gives WFS, our customers, and all our stakeholders, the assurance that we are working to a full set of IATA-compliant operational procedures and training programs, at ISAGO accredited Seattle airport," said David Clark, WFS' Global Head of Health, Safety, Security & Environment.   

WFS noted that the ISAGO application process includes a detailed Headquarters Audit as well as station audits to verify documented and operational conformance to over 800 standards across six different areas of the discipline.

The ground handler said the ISAGO registration covers the scope of all of WFS' business lines in North America: ramp handling, aircraft ground movements, passenger services, baggage handling, cargo operations, load control, and quality and safety management.

"As a global leader in air logistics, we have a safety culture across our end-to-end business. This results in a safer working environment for our people and customers and significantly reduces the risk of incidents. It also gives us a safety benchmark to continuously monitor the resilience of our operations and drive improvements in our safety capability," said Mike Simpson, EVP Americas at WFS.

"ISAGO registration is a tribute to our teams at airports across North America who strictly follow and uphold our safety commitments every single day," he added.