Avianca Cargo (Avianca) has become a certified Cargo iQ member after a year of membership.  

Avianca's association with Cargo iQ began in 2014 when it became an associate member. They left Cargo iQ in 2020 but rejoined in July 2023, this time as a full member. Avianca has committed to implementing Cargo iQ’s quality standards and aims to obtain its membership certification.

Avianca Cargo — the all-cargo airline — said a transformation team were assigned the task of enhancing their Quality Management System to achieve certification and, following a meticulous audit process.

They were also recognised for their commitment to Corporate Social Responsibility and Innovative Spirit, both of which form part of the Cargo iQ Classification program.

"We are glad to see that the Cargo iQ methodology is enabling Avianca to deliver reliable service quality within air cargo and now the company has the certification to show it," said Laura Rodriguez, Manager of Implementation & Quality Assurance, Cargo iQ.

"The Quality Journey doesn't stop here and we at Cargo iQ are committed to accompanying Avianca Cargo and the team on the next steps."

The cargo iQs audit included an offline review of documentation and an online call with an external auditor.

Avianca Cargo has committed to continuously improving their air cargo processes and service offerings by implementing Cargo iQs quality standards and will undertake semi-annual reviews, in collaboration with the operations team, to ensure that the GHA station performance is being reflected properly in the shipment planning parameters.  

"With over 50 years of experience, our company embraces the challenges of the future by leveraging our strengths and commitment to innovation. We are committed to high-quality operational standards and utilise the latest advancements in quality through Cargo iQ, to shape the future of air cargo," said Eduardo Arenas, director of Alliances, strategy and Transformation at Avianca Cargo.

Cargo iQ is an IATA interest group with the mission of creating and implementing quality standards for the worldwide air cargo industry.