Cathay has opened one of its new digital and IT offices in Shenzhen at Qianhai Kerry Centre.
The Hong Kong flag carrier noted that following the establishment of Cathay’s Guangzhou IT office in 2024, the opening of the Shenzhen IT office marks another strategic move by Cathay in the Chinese Mainland, strengthening collaboration between its teams in Hong Kong, Guangzhou and Shenzhen as part of its digital development in the Greater Bay Area (GBA).
Cathay noted that as a leading pilot zone committed to speeding up in-depth Shenzhen-Hong Kong integration, Qianhai benefits from national policies as well as its resource-pooling capabilities, making the new office there a key part of Cathay's digital transformation.
"Digital transformation is crucial to Cathay's future success. The new Shenzhen IT office will synergise with our Hong Kong headquarters and Guangzhou IT office, leveraging Qianhai's position as a regional innovation hub to accelerate our digital development and expand our leading technological capabilities," said Ronald Lam, chief executive officer at Cathay Pacific.
The new Shenzhen IT office, which spans over 25,000 square feet, is the carrier's largest office in the Chinese Mainland.
In the future, to fully support Cathay's digital transformation strategy, the office will focus on global system development, quality assurance, and tech support, while also delivering digital solutions tailored to the Chinese Mainland market.
Investment in digitalization
Cathay has recently committed over HK$100 billion in investments spanning its fleet, lounges, cabin products, and digital services.
Cathay's Lawrence Fong said every year, more than HK$3 billion from that investment is dedicated to technological research and development, and digital innovation to enhance our operational efficiency and the customer experience.
"This year, we established Cathay Technologies, a wholly owned subsidiary, to focus on developing cutting-edge aviation technologies and delivering innovative digital solutions for the industry, further solidifying our digital leadership," Fong, who is the director, digital & IT at Cathay, added.
