Qatar Airways Cargo is relaunching its Mail product in time for the World Post Day on October 9.

In a statement, the carrier noted that as part of the relaunch, the product offers a comprehensive suite of customisable services designed for both traditional and hybrid postal modes — Express Mail, Priority Mail, Standard Mail and Empty Mail Receptacles.

Qatar Airways Cargo said the Mail product meets the stringent regulatory standards set by the International Air Transport Association (IATA) and the Universal Postal Union (UPU).

"One of the enhancements for the product includes 100% EDI (electronic data interchange) that is rolled out at over 110 stations, with all stations equipped with handheld Android scanners," the statement said.

It added that traditionally serving one customer per origin based on their unique post office identification (IMPC) code, the carrier's Mail product can now cater to the requirements of targeted agents across the network. This would allow Qatar Airways Cargo to accept mail shipments from multiple customers from the same origin, regardless of the IMPC code used.

It said that the carrier's customers are also able to perform real-time tracking of their consignments right from the start until the end.

"Our unwavering commitment to innovation and excellence in airfreight services is at the heart of this new Mail product. With our extensive global network spanning over 160 destinations, including more than 70 freighter destinations, our aim is to provide a comprehensive solution," said Miguel Rodriguez Moreno, head of Cargo Products at Qatar Airways.

"We are also fully prepared to facilitate paper-free initiatives for Postal Authorities when electronic CN/CP documents are available. Combined with hassle-free billing and reconciliation through IATA PASS and PARIS, as well as swift ramp transfers in Doha, we are confident that our Mail product will deliver exceptional value to our customers," he added.

Qatar Airways Cargo has a dedicated airmail facility in Doha measuring 4,900 square metres — with a daily handling capacity of up to 500 tonnes, equivalent to 15,000 mailbags per day, 

Qatar Airways Cargo said the facility is also equipped with an in-house screening facility, advanced X-ray scanners, Explosive Detection Dog (EDD) and Explosive Trace Detection (ETD) capabilities.

"The relaunch of the Qatar Airways Cargo Mail product is in line with the air cargo carrier's VISION 2027," Qatar Airways Cargo said.