Emirates SkyCargo has launched its door-to-door e-commerce service in Saudi Arabia.

Emirates Delivers would allow shoppers from across Saudi to shop online at their favourite stores in the UK, US and the UAE and use the solution for international delivery. 

Emirates SkyCargo's e-commerce delivery solution would deliver packages directly to customers' doors in 3 to 5 days. 

"Emirates Delivers is the bridge between Saudi shoppers and online retailers in the UK, the US and the UAE. By harnessing the Emirates global network, our wide-body aircraft and frequency of flights, we are able to serve every corner of the Kingdom," said Dennis Lister, senior vice president of Product and Innovation at Emirates SkyCargo.

"Recognizing that the Middle East has been historically underserved when it comes to reliable online shopping delivery solutions, we will continue to steadily scale Emirates Delivers, creating new routes to facilitate seamless cross-border delivery," he added.

Emirates SkyCargo noted that shoppers need to sign up to Emirates Delivers to be assigned a unique delivery address in the UK, US and UAE. This enables them to immediately start shopping online and have shipments sent to the Emirates Delivers facility in each country. 

Customers can estimate the shipping fees to Saudi Arabia before placing their order with the e-commerce merchant by using the Shipping Calculator on the Emirates Delivers website.

Emirates said this solution would then offer upfront and final costs, meaning there are no last-minute charges to cover once the package reaches Saudi. 

When the items arrive at the Emirates Delivers facility, agents will review purchases to ensure they arrived undamaged and upload photos of the items before repacking to ensure proper wrapping and protection for international delivery.

Emirates Delivers offers free storage of up to 30 days, allowing customers to combine items from different retailers and consolidate their purchases into one shipment order to reduce shipping costs. 

The e-commerce delivery solutions of Emirates SkyCargo were first launched in the UAE in 2019 before expanding operations to Kuwait in 2023.