Aviation
CARGO.ONE LAUNCHES IN JAPAN ALLOWING DIGITAL AIR CARGO BOOKINGS
July 13, 2022

cargo.one has launched in Japan allowing freight forwarders there to can search, compare, book, and track air cargo capacity using the digital booking platform.

 

The launch is the latest step in the cargo.one's expansion plans in the Asia Pacific.

 

"cargo.one available for Japanese freight forwarders to book — with 300+ destinations available from July 13 launch from ANA Cargo, Lufthansa Cargo, and Finnair Cargo — with many more airlines to be added in coming weeks," it said in the announcement.

 

cargo.one noted that it is available in the Japanese language and is free of charge for freight forwarders of all sizes.

 

"Japanese industries are in the process of extensive digital transformation (DX) efforts, with the aim to improve business processes and customer experiences using technology," cargo.one said.

 

"Among others, the freight forwarding industry has much to gain from reimagining operations for the digital age - for example by using digital booking to replace slow, asynchronous communication, and increasing productivity with saved time and better access to supply," it added.

 

cargo.one noted that forwarders can typically cut the amount of time needed for planning and booking air cargo shipments by 50% using its platform.

 

It said that within a few clicks, users gain full real-time visibility of all relevant airlines, routes, and rates, and instantly bookable offers and confirmation, all completed in less than one minute.

 

"Together with many of the most important air cargo airlines, we now offer every Japanese freight forwarder the chance to modernize operations with easy and efficient bookings online. Japanese customers can expect cargo.one to help them rapidly raise performance, strengthen competitiveness and enhance their digital customer experiences," said Moritz Claussen, founder & co-CEO of cargo.one.

 

Since 2020, ANA Cargo noted success in selling its freight capacity to forwarders on cargo.one.

 

"Our partnership is a clear example of how DX can improve processes in air cargo, and accelerating it is ANA Cargo's top priority in the short and the mid-long term," said Ken Wakiya, EVP of Global Cargo Marketing & Sales at ANA Cargo. 

 

"Leveraging the experience gained from Europe and North America, our team has received the first cargo.one bookings from Japanese forwarders, for which the process has been efficient and seamless," Wakiya added.

 

Meanwhile, Finnair Cargo -- one of cargo.one's earliest partners -- noted the strong demand for bookings through the platform.

 

"Digital bookings on cargo.one have been extremely popular with Finnair Cargo customers in Europe and North America. We are delighted to now offer our Japanese customers the same fully digital, first-class booking experience. Making our capacity available on cargo.one helps Finnair Cargo to increase customer value from digital and enables freight forwarders to remain agile and competitive," said Fredrik Wildtgrube, senior vice president at Finnair Cargo.

 

Strong commitment to Asia-Pacific

 

cargo.one noted that the launch further signals its strong commitment to the Asia Pacific region, following exclusive partnerships with ANA Cargo, Singapore Airlines Cargo, and MASKargo, as well as Nippon Cargo Airlines.

 

"To strengthen its collaborations with Japanese freight forwarders, cargo.one recently opened a Tokyo office and appointed Yoichi Mizuno as country manager, Japan," it added.

 

"As a result, cargo.one is positioned strongly to deliver the maximum range of digitalization benefits to both its Japanese customers and partners," cargp.one further said.