DHL eCommerce has launched its Hong Kong fulfilment centre to cater to cross-border demand in Greater China as well as across the Asia-Pacific region.

According to DHL, the new centre is located within the 1-million-square-foot DHL Supply Chain facility, and will provide overseas e-tailers with one-stop solutions that integrate inbound freight, inventory and last-mile delivery.

“Consumer expectations for a quick and accurate delivery are the same across the world, and merchants must understand the importance of providing an outstanding delivery experience for their customers, in order to get them back to shopping on their website,” said Zhi Zheng, managing director of Greater China at DHL eCommerce. “Cross-border e-commerce is expected to grow to US$1 trillion by 2020, and with approximately 40% of China’s online consumers buying foreign goods, linking foreign e-tailers with consumers in Greater China with an efficient fulfillment service is crucial.”

The Hong Kong facility is DHL eCommerce’s sixth fulfilment centre, after Australia, Germany, India, Mexico and the US.

“The future growth of e-commerce lies in cross-border sales, and the key to a borderless digital economy is efficient logistics and fulfilment,” said Malcolm Monteiro, CEO of DHL eCommerce Asia Pacific. “Our new Hong Kong facility adds huge value to our global fulfilment network , catering to the strong inbound growth observed particularly in the Greater China region. This will simplify inventory management and last-mile delivery for retailers, ultimately facilitating their quick and easy global expansion.”