FedEx Express has launched FedEx Delivery Manager in Asia Pacific.

According to FedEx, the new interactive e-commerce delivery solution allows retailers to provide extra flexibility to their residential customers by allowing them to customize the schedule and location of their deliveries at no extra cost.

“The last-mile delivery capability is crucial to e-commerce as consumers today view convenience as a necessity and not a luxury,” said Karen Reddington, president of FedEx Express Asia Pacific. “The flexible delivery options provided by FedEx Delivery Manager will give end consumers peace of mind and enhance their overall online shopping experience. This is crucial to businesses, especially SMEs, as this will help them meet customers’ expectations and stay ahead of the competition.”

Recipients expecting inbound deliveries to their residence will receive a notification by SMS or email from FedEx upon shipment pickup. They can then choose to change the delivery instructions via a secured website. This allows FedEx to minimize delivery attempts to recipients who may not be home to receive deliveries.

The Delivery Manager tool is now available in 41 markets globally, according to FedEx.