MSC Thailand is moving to digitalise its delivery orders with Kale Logistics Solutions and TIFFA EDI's CODEX Electronic Delivery Order (e-DO) Service.

Kale said this has already driven "significant time- and cost-savings" for customers since going live with MSC Thailand in February.

"The benefit we derive from the CODEX e-DO is that we can reduce traffic at our counters because customers no longer need to obtain a paper document to exchange or receive goods," said Rungruedee Kurutuch, deputy managing director, Mediterranean Shipping (Thailand) Co., Ltd.

"Additionally, customers can save time and cost for delivering physical DO copies to their offices in different locations for cargo delivery," Kurutuch added, nothing that further efficiencies are gained from the ability to handle all import cargo releasing processes in a single platform.

The move comes as MSC Thailand moves towards 100% electronic delivery orders using Kale's e-solution.

Kale Logistics said the e-DO solution automatically updates information when a terminal releases cargo, meaning electronic goods release certificates and shipment status updates are available 24 hours a day.

The digital transfer of documents and reduction in manual processing meanwhile increase security and minimise the possibility of error.

"It's a huge milestone that MSC Thailand has decided to digitalise 100% of our traditional DO to the e-DO service to facilitate ease of doing business for our customers in Thailand," Kurutuch said. "It's not always easy to change traditional ways of working in the logistics supply chain and bring everyone from importers/brokers to carriers and terminals/depots from paper-based over to fully electronic goods release, but once everyone adapts to the new environment, we will all derive benefits from this change in the long run."

Vineet Malhotra, director, and co-Founder, of Kale Logistics Solutions said the tie-up with TIFFA-EDI and MSC Shipping "strengthens" its collaboration in the Thailand maritime industry.

"We've already seen a 25% increase in the number of Delivery Orders processed through the CODEX platform by MSC in Thailand," Malhotra said. "With e-DO penetration gaining ground with all MSC customers, we are confident that automation will speed up the process, reduce workload, improve overall compliance, and contribute to faster freight delivery."

Kale noted that reduced congestion at the counters, elimination of paper, and cost savings are among the benefits reported by MSC since the e-Delivery solution went live.