Ocean Network Express (ONE) has announced the launch of its refreshed e-commerce platform, which has been developed to enhance the customer's journey with a more personalized and engaging user experience.


In a statement, ONE said the platform provides enhanced user interface features to improve ONE's customer interaction and experience.


It links the various features offered by ONE allowing its users to conduct all their activities within the integrated platform.


In the coming months, ONE will continue to enhance various other aspects of the application from schedule enquiries to its cargo release process.


"ONE's e-commerce plays a pivotal role in customer-facing applications. Our ongoing focus is to create an intuitive and customer-friendly e-commerce platform with ease of transaction, whilst providing improved visibility to enhance the customers' overall shipping experience with ONE," said Sundeep Sibal, Global Commercial and Service Management, senior vice president at Ocean Network Express (ONE).