China Airlines has tapped IBS Software, a provider of SaaS solutions to the travel and cargo industry, to modernise its cargo operations.

The Taiwan-headquartered airline signed an agreement with IBS Software to deploy IBS Software's iCargo solution as its new cargo management system.

In its announcement, IBS said the aim is to facilitate CI's cargo digitization through iCargo's single platform to maximize the synergies across different entities and transform its cargo business globally.

With the new IBS Software platform, China Airlines will transition from its existing cargo system to a new single platform which includes sales, import and export operations, air mail handling and revenue accounting capabilities.

IBS Cargo Asia Pacific expansion

"China Airlines cargo has been endeavouring to modernize our digital capabilities for years. However, we see the evolutional change in digital sales and operations since COVID, and I believe SaaS is the right solution we are looking for," said Eddy Liu, senior vice president of Cargo at China Airlines.

"We expect to build up a strong partnership with IBS Software and to realize faster time-to-market for our products and services without compromising compliance of data integrity," Liu added.

Gautam Shekar, SVP and Region Head APAC and Middle East at IBS Software, for his part, expressed optimism over its partnership with China Airlines.

"As a pioneer of the APAC air cargo market and one of the heavyweight cargo players, China Airlines has extensive experience transporting special cargo and remains the carrier of choice for international transportation partners," Shekar said.

"This agreement aligns with IBS Software's long-term strategy to further expand our presence in the exciting APAC market and help local customers modernise and add value to their cargo proposition," he added.