Cargo iQ and the Global Shippers’ Forum have signed a memorandum of understanding to cooperate to support the implementation of Cargo iQ’s Quality Management System and to promote the sustainability of the air cargo supply chain.

“As shippers continue to look for the best solutions to their logistical needs, our industry is facing continuous challenges to reinvent itself,” said Ariaen Zimmerman, executive director of Cargo iQ [left in photo]. “With continuous pressure on rates and emerging technologies putting more and more demand for real-time information and shipment control, industry participants need to make the right choices in developing future services and improving the current ones. The air freight industry, being one of the biggest enablers for our modern, globalized economy, is a highly competitive environment. Knowing customers’ wants and needs is crucial. And only when shippers participate in avoiding costs and value its products, can the industry offer the services our world needs in an economically sustainable way.”

Under the agreement, the two groups will promote Cargo iQ’s standards and processes, share information and best practices, identify ways to make performance data more transparent, and share details of forthcoming events where progress can be reviewed.

“Against the backdrop of weak growth in international trade, shippers are looking for even greater value from the air cargo industry,” said Chris Welsh, secretary-general of the Global Shippers’ Forum [right in photo]. “While the industry enjoys traditional benefits of speed over other modes, it needs to ensure that it is worth the premium service cost versus ocean, road, and rail. Our new cooperation with Cargo iQ will make sure industry performance standards meet shippers’ needs, and also help shippers understand the improvements the air cargo industry is making.”

The MoU was signed at The International Air Cargo Association’s Air Cargo Forum in Paris.