DHL eCommerce will enhance its coverage in Thailand with next-day delivery in remote areas and extend its pick-up service to small e-commerce merchants.

“The e-commerce market in Thailand is currently second largest in Southeast Asia and expected to grow 22% annually till 2020,” said Kiattichai Pitpreecha, managing director of DHL eCommerce Thailand [centre in photo]. “Along with this remarkable growth, there are increasing demands for cost-effective and high-quality logistics solutions to meet rising consumer needs. As such, we are investing now to ensure we are the provider of choice for Thai consumers.”

He said that DHL eCommerce aims to offer the best nationwide delivery network in the country.

“This will enable merchants to reach out to the growing base of e-commerce consumers outside Bangkok in major provinces and rural areas with superior service quality,” said Pitpreecha. “We have also extended our pick-up service to include small and large merchants. For the 2.7 million SMEs in Thailand, this means greater convenience and a quicker process to deliver to their consumers -- with less time spent travelling and waiting in queues to drop off their goods, they can spend more time focusing on growing their business.”

Malcolm Monteiro, CEO of DHL eCommerce Asia Pacific [left in photo], said that the company is very positive about the Thai economy and is committed to its development.

“The Thai government’s ‘Digital Thailand’ initiative started in 2016 has brought about a wave of opportunities for businesses across different industries to digitize their operations and services, especially for SMEs to undergo digital transformation, said Monteiro. “Thailand is ranked as one of our top-priority markets in Southeast Asia, and we foresee growth to be largely driven by significant numbers of SMEs extending their business models into online marketplaces. DHL eCommerce is committed to enabling Thai businesses as they fully leverage the huge e-commerce growth locally and internationally.”

A recent DHL Express report found that cross-border e-commerce offers growth rates of about 25%, much higher than traditional retail markets.

“Cross-border B2C e-commerce is forecasted to grow to US$1 trillion in 2020,” said Charles Brewer, CEO of DHL eCommerce [right in photo]. “DHL eCommerce Thailand has witnessed tremendous growth in the past year and we are enhancing our service to meet the growing consumer demands. We are incredibly proud to be delivering the smile in the last mile and we will continue to provide more first and last-mile solutions.”