Supply chain specialist Tigers Ltd. has signed a cooperation agreement with Malaysian national post provider Pos Malaysia to manage its e-commerce facility in Kuala Lumpur.

According to Tigers, it will handle Pos Malaysia’s business-to-consumer fulfilment in the country and across the Asia-Pacific region, working with Pos Malaysia’s same-day and express services on final-mile delivery. Tigers will also handle all returns in the region.

“The cooperation agreement enables Tigers to offer its global customers these services using the Pos facilities at Kuala Lumpur,” said Andrew Jillings, chief executive officer and group managing director of Tigers Ltd. [left in photo]. “Customers who opt to sell their product in the Tigers eShop can also opt to have immediate access to 25,000 Pos employees through a direct link from the eShop to Pos Malaysia’s in-house marketplace on their staff website. This facility offers a cost-effective solution for e-retailers wanting to be represented in the world’s largest e-commerce market, Asia Pacific.”

Pos Malaysia’s airside cargo centre is customs bonded. Malaysian Customs also has its own office on site.

“With Tigers by our side, we will be able to increase efficiency and productivity as we will have the capability to better respond to the changes and needs of our customers and improve our customers’ experience,” said Dato’ Mohd Shukrie Mohd Salleh, group chief executive officer of Pos Malaysia [right in photo]. “Ultimately, our goal is to provide excellent e-fulfilment solutions that will benefit customers at a competitive rate. This collaboration is also very timely as Pos Malaysia has just received a shot in the arm for its e-fulfilment business as we have just sealed our position as the local partner in developing the e-fulfilment hub of the newly launched Digital Free Trade Zone.”

Tigers has offices in Kuala Lumpur, Penang and Port Klang, and also has an automotive fulfilment centre for Honda in Kota Kinabalu.