DHL eCommerce has launched a network of 350 ServicePoints in Malaysia to enable greater choice and convenience for e-tailers and online shoppers.

According to DHL, e-tailers in Malaysia can now deposit their parcels at outlets and deliver them to their shoppers nationwide across Malaysia. These same retail locations will also serve as collection points for shoppers to pick up their orders at their own convenience.

“Malaysia has one of the most developed B2C e-commerce sectors in Southeast Asia, with on- time deliveries and convenience considered to be especially important for shoppers,” said Gerard Sta Maria, acting managing director of DHL eCommerce Malaysia. “Since the launch of our domestic delivery network in Malaysia, we will continue to launch new services to offer greater convenience for e-tailers and shoppers in Malaysia. The rapid roll-out of our ServicePoint network provides e-tailers access to DHL’s quality domestic delivery service, and parcel drop-off locations closer to residences and offices. Shoppers will also have more choices in their delivery pick-up locations.”

E-tailers can register with DHL eCommerce, deposit parcels at their preferred ServicePoints, and have them processed within seconds. Shipment confirmation will be sent via SMS or email, and shipment tracking, cash-on-delivery and shipment insurance services are also available.

Through a joint partnership between DHL eCommerce and selected marketplaces in Malaysia, sellers on these marketplaces can now easily drop off their parcels at selected ServicePoints or request for pick up.

“There are over 80 million visits a month on top B2C marketplaces and all research tells us that both the seller and shopper want more convenience and choice,” said Sta Maria. “A one-size-fits-all approach just doesn’t work. As such, we will continue to offer more ServicePoints and make accessing the rapidly growing online segment easier and simpler.”

DHL eCommerce plans to expand the network to over 1,000 ServicePoints across Malaysia in the coming months and will add more payment options, providing greater convenience and an integrated service for sellers.

DHL has been present in Malaysia since 1973 with its other divisions DHL Express, DHL Global Forwarding and DHL Supply Chain.