Qatar Airways has implemented CROAMIS, a cargo management system which the carrier designed itself to manage its worldwide cargo network.

Qatar Airways' Cargo Reservations, Operations, Accounting and Management Information System was developed in-house together with IT services provider Wipro on a co-funded basis.

It automates the airline's core business functions such as sales, pricing, ground handling and ULD management. The system also allows the airline to manage inventory and optimize cargo load and revenue using an accounting suite. Customers will also be able to access real-time information on shipments .

"CROAMIS has been developed by Qatar Airways’ IT professionals to meet the specific needs of our growing cargo business, Qatar Airways Cargo, which is today the world’s fifth largest cargo airline," said Akbar Al Baker, chief executive of the Qatar Airways Group. "Designed to anticipate our future business requirements, as well as the technological developments of the aviation industry, CROAMIS will enable further efficiencies in Qatar Airways Groups’ day-to-day business operations, and provides additional analytical information to inform our transportation planning, decision making processes."

Srinivasan A. T., chief information officer at Qatar Airways, said that the company has always seen technology as "a key business enabler."

"Our growing cargo business needed a scalable and future-proof system that works efficiently and effectively for all the stakeholders in the cargo supply chain, is accessible on any device from anywhere and can be quickly configured to support ever-changing business scenarios," he said. "This is what CROAMIS delivers and we are committed to taking the system further forward as the cargo business becomes increasingly e-enabled and all the participants in the supply chain further integrate their systems.”

Qatar Airways' air freight network consists of more than 150 destinations across the world.