Taiwan-based Starlux Airlines has deployed IBS Software’s iCargo platform to manage business and operational functions for its entire cargo business as it prepares to expand operations.
iCargo now manages all aspects of its cargo business including sales, airline operations, US customs, mail, ULDs, cashiering, claims, revenue accounting,
portal services, data warehousing and business intelligence modules.
Starlux said the iCargo management platform was implemented ahead of its launch in January 2020, which saw maiden flights to Macau, Penang and Da Nang with three A321neo aircraft.
iCargo now manages all aspects of STARLUX's cargo business, including sales, airline operations, US customs, mail, Unit Load Device, cashiering, claims, cargo and mail revenue accounting, portal services, data warehousing and business intelligence modules.
"We chose the industry-leading iCargo management platform to achieve our goal of providing the best and seamless cargo service to our customers," said Glenn Chai, CEO, Starlux Airlines.
"So far, iCargo has proved itself to be well worth the investment. It is an advanced digital solution featuring advanced and user-friendly functions."
Ashok Rajan, head of cargo & logistics solutions, IBS Software commented: "We were proud to have been selected as a launch partner for STARLUX Airlines, our first iCargo customer in Taiwan."
"As a startup airline, STARLUX had strict timelines for implementation and regulatory requirements, and extremely high expectations for the technology and its support of their business model. In IBS Software they found a partner with deep expertise, total commitment to driving business value, and a strong delivery track record."
Starlux said iCargo is capable of supporting its growth plans, which include the expansion of its network with A321neo aircraft scheduled for delivery, as well as widebody A350 XWB aircraft.
Although COVID-19 has significantly impacted flights, Starlux said its cargo operations have been ramping up quickly during this difficult time.
