FedEx Express, a subsidiary of FedEx Corp., has announced the launch of FedEx® International Connect Plus (FICP), a new day-definite, e-commerce shipping service.
In a statement, the logistics firm said the offering combines competitive speed with attractive prices, in the Asia Pacific, Middle East and Africa (AMEA) region.
"The launch of FICP further enhances FedEx e-commerce capabilities as businesses are increasingly looking for more diversified, cost-effective solutions to meet consumers’ ever-changing needs," FedEx said.
Citing Deloitte, it noted that consumers today prioritize not just products but a holistic, end-to-end shopping experience.
It said shipping costs and delivery options are the two of the most significant drivers of cart abandonment – with about 40% of consumers not completing checkout if the delivery costs are too high.
Another 10% will abandon their cart if a package cannot be delivered on time or flexible delivery options are not available.
FedEx said with FICP, e-tailers across ten markets including Australia, Hong Kong, India, Japan, mainland China, Malaysia, Singapore, South Korea, Taiwan, and Thailand are now empowered to provide their customers with an international shipping solution with reasonable prices, while ensuring shipments will be delivered within 1 to 5 business days within the AMEA region.
Focus on building e-commerce
"Building a robust e-commerce ecosystem is a top priority for us at FedEx. With FICP, we have an ideal solution for businesses to meet heightened expectations of consumers for reliable, and economical delivery services," said Kawal Preet, president of the Asia Pacific, Middle East, and Africa (AMEA) region at FedEx Express.
"By providing businesses with a broader range of shipping solutions, we help them accelerate their cross-border e-commerce offerings and connect to more online shoppers across the Intra-AMEA markets."
FedEx noted that digital retail sales in the Asia-Pacific reached nearly US$2.9 trillion in 2021, as mainland China and India continue to lead the e-commerce sales across the region.
