Tigers USA has opened an office and warehouse complex in Riverside, California, to provide omnichannel fulfilment to high-end footwear, apparel and outdoor and active lifestyle customers across North America.
According to the supply chain specialist, it is preparing for the US launch of its eShop, which is designed to help brands launch e-commerce initiatives, expand their distribution network and provide global visibility to the entire supply chain.
The new facility will be headed by Todd Krell, logistics manager of Riverside at Tigers, who will oversee a team of 70 Tigers members of staff.
“We expanded our Southern California operation to include the Inland Empire in order to support the expansion and evolution of our existing customer base of over 20 clients,” said Jeff Hudson, vice president of operations in West USA at Tigers. “Tigers Riverside is now a true flagship operation, supporting some of the world’s most innovative brands with very diverse and demanding fulfilment needs ultimately being driven by end consumers, specialty shops, and the ever-changing retail landscape. All of our brands are engineering their future in retail and depend on us to rapidly and proactively deploy solutions which support their initiatives, including but not limited to, expanding geographic distribution coverage, implementing a direct customer service offering and launching drop-ship and e-commerce fulfilment.”
Tigers’ integration portal SmartHub: Connect offers customers full visibility and control of their supply chains, as well as real-time analytics that help drive constant enhancements.
With 55,000 stock-keeping units under its management, the team processes thousands of orders per day, with millions of units per year leaving the facility to consumers around the world.
Tigers operates 16 offices in North America, including Atlanta, Boston, Chicago, Dallas, Denver, Detroit, Los Angeles, Miami, New York, Newark, Riverside, San Francisco and Seattle, with further expansion expected in 2018.