Hamburg Süd has launched Remote Container Management, its new solution making it possible to monitor refrigerated containers and the condition of the cargo inside them.

According to the shipping line, all the reefer containers it uses have been fitted with RCM sensors that use satellite and mobile radio technology to enable customers to monitor parameters such as location, temperature profile, relative humidity and concentrations of oxygen and CO2 around the clock and in real time. Certain settings can be also adjusted remotely.

Unlike previous monitoring systems, customers can now also use an online platform or a mobile app to obtain an overview of the conditions of their cargo in the container at any time. They will be notified automatically when individually defined parameters or limit values are reached.

“RCM will be a genuine game changer for the important reefer market,” said Frank Smet, chief commercial officer of Hamburg Süd. “The added value lies in the fact that customers can use this data not only to monitor their supply chain better, but also to make it significantly more efficient and secure.”

As part of the Maersk Group, Hamburg Süd can offer customers more than 370,000 reefer containers, all of them fitted with RCM. The solution is currently being tested with customers and is scheduled to become available to all customers from the third quarter of 2019.

“At Hamburg Süd, we make full use of the advantages offered by digitalization without neglecting personalized customer service and close consultation,” said Smet. “With our experienced staff in over 250 offices worldwide, we can respond to the individual needs of our customers on the local level and at any time.”