Tigers has become the launch customer for a new instant freight rate quote engine developed by tech startup Doozee.

According to Tigers, the new cloud-based tool will be available to its international agent network and will be hosted on the Tigers SmartHub:Connect portal, following the release of future versions of Doozee.

Doozee will allow customers to access live quotes between all Tigers locations globally, and to customize the service they receive through SmartHub:Connect.

“This is a significant step in the digitalization process for Tigers,” said Mark Gatenby, chief information officer of Tigers. “Doozee is a free of charge, agnostic plug-in-and-play for everybody, and it is unique because it allows for community and collaboration between a company and its agents.”

The current version of the Doozee engine will enable Tigers agents to send customers full quotes in seconds via email or as an online link. Customers will be able to respond with the click of a button.

In the future, Tigers customers will be able to see instant quotes on SmartHub:Connect by inputting details of their consignment and route on their dashboard.

Doozee is based in the US and will further develop the engine’s functionality to include links to postal operators, supporting Tigers’ e-commerce customers.

“Tigers is a forward-thinking global company, and, as a technologist, I share their commitment to embracing digitalization, which makes SmartHub:Connect the perfect platform to launch Doozee,” said Scott Deerwester, founder of Doozee. “Doozee has been designed in a way that is appropriately transparent and the business rules are clear, so that it is easy to use.”

Doozee is available in 12 different languages and contains an algorithm for ranking freight forwarders by transit times, reliability, price and online ratings.