Korean Air has announced that it has connected its cargo booking system with DHL Global Forwarding — the first time for the airline to connect its booking system directly with a freight forwarder.

The integration allows DHL Global Forwarding to book cargo on Korean Air flights directly from its system.

Korean Air said in the announcement that the API (Application Programming Interface) system allows customers to make reservations directly from their own system, bypassing the need to access the airline's platform.

"This integration enhances workflow efficiency by enabling real-time data exchange between airlines and customers, facilitating easier access to flight schedules and air cargo rates," the South Korean flag carrier added.

Korean Air noted that in line with the industry's ongoing digital transformation, the airline is dedicated to enhancing efficiency and elevating customer experience.

"In establishing direct connectivity with a prominent customer like DHL Global Forwarding, we are able to offer advanced services," said Jaedong Eum, senior vice president and head of cargo business division at Korean Air.

"Looking ahead, we are dedicated to exploring innovative channels to extend our system connections, enhancing our service offerings for an even broader clientele," he added.

Max Sauberschwarz, global head of Air Freight at DHL Global Forwarding, said the company is excited to announce the direct booking connection with its long-time partner Korean Air Cargo through CargoWise.

"This streamlines our internal processes and enhances efficiency for our customers. This is another step in our digital journey and demonstrates our ongoing commitment to delivering value in air freight for our customers," he said.