Delta Cargo has appointed Vishal Bhatnagar as director of its new Cargo Control Center in Atlanta.

According to Delta, Bhatnagar will ensure central control and delivery performance of all freight and mail destined worldwide, from booking, to tendering, to build-up, to plane-side, to loading, to unloading and to customer pick-up.

Bhatnagar will also be responsible for managing worldwide trucking, global logistics and trade compliance and all of Delta’s Cargo Customer Service Centers. He will report to Julian Soell, managing director of cargo customer experience and operations.

“Vishal comes into this newly created role with 23 years of experience in the cargo industry, having started as a cargo agent and progressed right through to lead the North and South America operations team for Lufthansa,” said Shawn Cole, vice president of Delta Cargo. “He joins Delta Cargo at an exciting time, with our strong focus on operational reliability and improving the customer experience, he really will be a valuable asset to the success of Delta Cargo and the new Cargo Control Center.”

Delta opened the new Cargo Control Center on August 1, 2017.

Bhatnagar received his bachelors in Economics and Mathematics from Delhi University and his MBA from the European School of Management and Technology in Germany, according to Delta Cargo.