dnata has entered into a contract with aviation IT solutions provider IBS Software to implement the iCargo terminal operation suite across all of its stations.
According to dnata, the end-to-end solution will help manage its air cargo movement worldwide seamlessly.
“We are always in pursuit of delivering exceptional service and improving safety and efficiencies,” said Bernd Struck [second from left in photo], senior vice president of UAE cargo and DWC airlines services at dnata. “With iCargo as our technology platform, we are confident that we can stay agile and adapt to the fast-changing needs of our customers across the globe.”
Through iCargo, dnata will be able to automate key business and operational functions, including ULD management, quality monitoring and mail management with a single seamlessly integrated platform. The real-time availability of operational information through iCargo will help provide actionable insights which will improve revenue generation and operational efficiencies.
“iCargo is a strong, stable and modern IT platform widely accepted to be best suited to bring about transformational change in the airline cargo industry,” said Ashok Rajan [left in photo], SVP and head of airline cargo services at IBS Software. “Over the years, significant investment has gone in to give iCargo a strong product roadmap, continuously incorporating technology led innovation and building a collaborative community model of development. I am extremely pleased and excited to welcome dnata, one of the fastest-growing ground-handling companies in the world, as our latest customer for iCargo and look forward to a mutually beneficial long-term partnership.”
dnata is the first ground handler to launch a global roll-out of iCargo and have all its operations on one united platform using unified processes. Expected to be gradually implemented across the system by 2020, iCargo will have a user base of over 5,000 staff members across 27 stations, in 10 countries from the USA to Australia, interfacing seamlessly with a host of other system applications within the IT landscape of the business.
