Air France KLM Martinair Cargo has rolled out a new software solution from Accenture across its global cargo network as part of the company’s digital transformation.

According to the cargo division of the Air France-KLM Group, the implementation of the Accenture platform is designed to help drive customer excellence and quality in the quote-to-book process. The solution integrates all the commercial functions, including booking, offer, pricing, rating, capacity and revenue management, flight planning and air waybill control, across both airlines.

“We are excited to have the Accenture Freight and Logistics Software live and in day-to-day use,” said Wijnand de Groot, vice president of customer service at Air France KLM Martinair Cargo. “With Accenture’s software, we are able to leverage the strength of our network to offer better solutions to our customers. The solution has simplified and transformed our system landscape, bringing tangible benefits on our transformation journey. Next to improving customer service and sales by our local offices, the software enables us to speed up innovation and offer new digital solutions.”

AFLS is now the unified digital platform for AFKLMP Cargo, bringing an end-to-end commercial focus to revenue management and extending the value chain to end customers. With the legacy systems decommissioned and replaced by the AFLS suite, Air France KLM Martinair Cargo’s IT capabilities have been enhanced to enable price integrity and consistency for the group’s customers and partners. The AFLS flight-planning tool optimizes the short-term capacity management window, while the AWB-control tool enables automatic and guided discrepancy resolution between the commercial order and the operational shipment, preventing revenue leakage.

“The implementation of AFLS at Air France KLM Martinair Cargo is a key milestone in the carrier’s digital transformation journey,” said Ganesh Vaideeswaran, managing director of Accenture Freight and Logistics Software. “The simplification, transformation and integration of core systems and processes should enable AFKLMP Cargo to improve profitability and further enhance customer service. We look forward to a long and enduring partnership with Air France KLM Martinair Cargo and will continue to leverage our market-leading innovation architecture and capabilities to help them accelerate their digital transformation.”