The CMA CGM Group has begun the commercial rollout of a new container-tracking solution.

According to the French shipping line, the solution is called TRAXENS by CMA CGM and was developed by a French startup with the financial support of CMA CGM. It has already undergone various tests and is now available to all of CMA CGM’s customers.

“CMA CGM reaffirms its Customer Centricity strategy by offering this innovative solution,” said Mathieu Friedberg, senior vice president of commercial and agency network at CMA CGM. “With nearly 19 million containers carried in 2017, the generalization of smart containers in the group’s fleet will allow to collect and analyze a lot of information necessary to improve the service offered to customers and will help them optimize their supply chain.”

TRAXENS by CMA CGM consists of a connected box fixed to the container and can record parameters such as the container’s position, the intensity of potential shocks, outside temperature variations and the opening and closing of the doors. It will also soon be able to measure the humidity and temperature inside the container.

Through a near-real-time alert system and a user-friendly interface, customers can efficiently track their shipments and thus be more reactive at each step of the transport chain.

TRAXENS by CMA CGM is also available with a complete diagnostic service, which will include a project team following and supporting the customer in analyzing their data so that logistical difficulties can be identified and concrete solutions implemented to optimize costs and security, according to CMA CGM.