Air France KLM Martinair Cargo has rolled out digital solutions for its pharmaceutical customers so it can provide them with the transparency they need before, during and after the transport of their shipments.

“Our customers can now get quotations, information about the latest and best deals, and do their booking via AFKL Cargo’s digital platform myCargo,” said Enrica Calonghi, global head of pharmaceutical logistics at Air France KLM Martinair Cargo. “After a period of tests in several European countries we have started the rollout of this important tool, which we are already using widely for general cargo, also for pharmaceutical logistics.”

Customers can also use the myCargo portal to track the current temperature, the battery level in the dry ice units and the voltage in the active containers during transit at the Amsterdam Schiphol and Paris-Charles de Gaulle hubs.

“All the pharmaceutical containers are checked during contact points at our hubs, at the origin and the destination,” said Calonghi. “We want to enable our customers to monitor the checks and actions we have been performing. And, how cool it would be – pun intended – if we can expand the transparency of the temperature for all pharma products in the short term.”

Air France KLM Martinair Cargo expects to roll out another important tool to improve visibility for customers by the end of the year.