DHL eCommerce has launched a partnership with e-commerce platform Shopee to offer domestic delivery for sellers and buyers in Malaysia.

According to DHL, sellers on Shopee Malaysia can now opt to ship their goods via DHL and have them delivered to their buyers next-day to most locations across Malaysia, and in two to three days in other remote locations. Sellers on Shopee can also access DHL ServicePoints located across the country to drop off their parcels and have them delivered to their shoppers. Alternatively, sellers with large numbers of parcels can also arrange for a pickup by DHL for door-to-door delivery from their location to their buyers.

“Delivery plays a big role in the entire e-commerce experience – 80% of consumers consider delivery as part of their online shopping experience and 70% would not shop with a retailer after a bad delivery experience,” said Kiattichai Pitpreecha [right in photo], managing director of Southeast Asia at DHL eCommerce. “We are thrilled to be partnering with Shopee in Malaysia to offer an easy and seamless delivery experience. With our aim to become the e-commerce logistics of choice, we are making it as easy as possible for sellers to deliver, and for shoppers to receive their purchases.”

DHL eCommerce will provide specialized delivery solutions for the e-commerce industry. The company is planning to grow its ServicePoint footprint in Malaysia to over 1,000 locations in the coming months, offering greater choice, control and convenience in e-commerce delivery.

“The e-commerce industry cannot exist without a strong and efficient logistics system as it is a crucial part of the entire online shopping process,” said Esten Mok [left in photo], head of operations at Shopee. “As a platform with over 10 million users and a rapidly growing user base, it is essential for us to continuously evolve to meet users’ changing demands. Therefore, this partnership is set to strengthen our value proposition and we are confident that our users will benefit from the suite of services and features offered by DHL eCommerce. Together with DHL eCommerce, we will continue to explore synergies between the two companies to better serve our users.”

DHL eCommerce integrated its e-commerce logistics services with Shopee’s platform in Thailand in May 2018.