CEVA Logistics is accelerating its digital transformation with the launch of myCEVA, its new transactional platform enabling shippers to manage their complete shipping journey online.
The online tool, CEVA said in a statement, gives customer greater control over every function in the app and a larger range of options for their shipping.
Greater control on booking process
"myCEVA has been designed to give customers greater control over the booking process while simultaneously improving efficiency through greater process automation," CEVA said.
It added that with MyCEVA, customers can instantly receive quotes, make bookings and track shipments in real-time, which will enhance the customer experience.
After a successful pilot phase in the US in May 2020, myCEVA is working towards covering all transport modes in every region of the world and has been launched in a phased manner with FCL and LCL ocean freight customers using specific Trade Lanes from/to the US, China and India.
CEVA said the portal will be available for importers and exporters located in Japan, Korea, Taiwan, Singapore, Vietnam and the UK during Summer 2020; and by Fall 2020, clients could widely use the service in Europe, South-East Asia, the Middle East and Latin America.
Access to all functionalities online
"Across myCEVA, customers will have access to every function they need to make their business run smoothly, including Schedules, Quotes, eBooking facilities, eDocumentation, online support, Track & Trace and Account Management. The whole platform is fully integrated into CEVA’s global operations for both imports and exports," the global logistics firm said.
Increased reliability and efficiency
CEVA said myCEVA instantly suggests the right schedule at the right price for shipments. The platform also allows users to seamlessly book and manage their cargo’s entire journey thanks to living assistance and a dashboard to monitor the progress of their shipment step-by-step.
myCEVA also allows a more efficient collaboration with other stakeholders involved, thanks to an integrated place to store, receive and share shipping documents.
One place for all freight solutions
"myCEVA initially opened for business to ocean freight shippers and will soon allow Air and Road freight routes. Progressively, the platform will become fully multimodal and multicarrier, thereby simplifying the management of shipments," CEVA said.
Instant estimation of CO2 emissions by end 2020
As part of the CMA CGM Group’s commitment to offering more eco-friendly solutions and services, CEVA has developed a door-to-door CO2 calculator for shippers to use prior to shipment in order to allow them to select the most eco-responsible route.
This feature will be fully functional before the end of 2020.
“At CEVA Logistics, we have identified digitalization as a cornerstone of our strategic turnaround and transformation plan. We are therefore excited to present myCEVA, a significant achievement on this path to reinventing the logistics industry and pioneering its development. It is also testimony to CEVA’s commitment to offering our customers the most innovative and best-in-class services,” said Mathieu Friedberg, chief executive officer – CEVA Logistics.
