FedEx Corp., and end-to-end global e-commerce fulfilment company, Floship have announced a partnership to provide enhanced fulfilment and logistics services to e-tailers worldwide.
In a statement, FedEx said through investment by the FedEx Innovation Lab (FIL), the partnership will create an end-to-end digitalized fulfilment and return solution, enhancing operational efficiency through optimal inventory management and best-in-class delivery using FedEx services.
This partnership will give FedEx's e-commerce customers access to Floship's global network of warehouses and powerful logistics platform's capabilities to streamline their e-commerce fulfilment operations.
FedEx added that at the same time, Floship's customers will be able to leverage FedEx's global networks as well as a full range of FedEx's extensive transportation options to optimize their operations.
Additionally, FedEx's and Floship's cross-border e-commerce customers in Asia-Pacific, the Middle East and Africa, Europe, and North America will gain access to enhanced fulfillment, last-mile delivery, as well as hassle-free returns.
"Partnerships like this will help us accelerate how we reimagine the future of logistics," said Salil Chari, senior vice president, Marketing and Customer Experience for Asia Pacific, Middle East, and Africa (AMEA) region, FedEx Express.
"E-commerce sales continue to grow worldwide. With the growing shift to online purchasing, consumers are looking for seamless service – from delivery times and easy returns to personalized experiences. At the same time, e-tailers are seeking to improve service levels while optimizing their operations and lowering their cost-to-serve," Chari added, noting that collaborating with industry innovators like Floship will help online retailers better compete supported by the FedEx global logistics network.
Speaking on the partnership, Joshua Tsui, Floship's CEO, said Floship is "tremendously thrilled" to be working with FedEx to "redefine the global e-commerce fulfilment landscape."
"As more consumers around the world embrace e-commerce, businesses must come together to provide customers with innovative solutions that redefine the traditional linear supply chain," Tsui said.
"By bringing this collaboration to market, our mutual goal is to provide e-commerce brands and retailers with a one-stop, all-inclusive two-way supply chain solution that enables brands to grow at an exponential rate whilst simultaneously delivering a superior customer experience," he added.
FIL makes early-stage investments in rising start-ups, primarily in India.
FedEx explained that these collaborations would bring additional value in terms of capabilities and speed to market to start-up firms through FedEx's global networks, resources, and customer base.
The collaborations will also help expand FedEx advanced digital capabilities globally as it continues to evolve its operations and product offerings to meet the needs of the modern supply chain.
The American multinational logistics said this deal with Hong Kong-headquartered Floship is the second investment by FIL.
