German urgent transports and time-critical logistics company time:matters has announced a global partnership with cargo.one to utilise its online booking platform.
The partnership will enable time:matters to quote and book capacity from over 60 airlines 24/7, with the aim of improving its ability to provide quick, precise, and customer-oriented logistics solutions.
The company noted that the significant savings in team time allow the company to redeploy its logistics experts to focus on more complex, customer-facing tasks.
time:matters' customers would also benefit from cargo.one's rate setting and rate management tools, ensuring that all shipment offers are accurately aligned with prevailing market rates.
[Source: time:matters]
"By using cargo.one's digital quotation tools time:matters can reduce time to quote considerably," the company said.
"In addition, cargo.one unlocks greater operational efficiencies for time:matters. The significant savings in team time allows the company to redeploy its logistics experts to focus on more complex, customer-facing tasks," it added.
The platform will be implemented across time:matters' offices in the US, Germany, the Netherlands, Austria, Singapore and China.
time:matters — owned by Lufthansa Cargo — guarantees fast, reliable and efficient global transportation services by air, rail and road. It specialises in high-performance, customized and time-critical logistics solutions and operates around the clock with a network of more than 500 partners worldwide.
"By further digitalizing our buying rate process and leveraging more agile quotation and booking capabilities with cargo.one, we are taking another significant step towards enhancing our customer experience," said Lars Krosch, chief operating officer at time:matters.
"This partnership is in line with our long-term strategy to strengthen our competitiveness, improve the efficiency of our teams and deliver continuously more value to our customers," he added.
Simson Demmer, VP partnerships at cargo.one, noted that the collaboration with time:matters highlights the importance of digital air freight procurement for time-critical logistics.
"With cargo.one's cutting-edge technology, time:matters will achieve new benchmarks in operational efficiency, customer value and overall competitive performance," he said.