DHL Global Forwarding is introducing a variety of cross-border e-commerce solutions ahead of the year-end holiday shopping season globally.

The solutions will offer cross-border shipping from China to the world with different service levels and features, as well as an integrated tracking platform for end-to-end visibility. 

DHL noted that China's e-commerce sector has continued to grow despite a mixed global economic sentiment.

In the first half of 2024, China's cross-border e-commerce trade totalled 1.22 trillion yuan (€155 billion), a 10.5% growth year-on-year.

"Chinese companies like Shein, Temu, AliExpress and TikTok Shop are gaining popularity globally. While the US remains the primary export market, Europe is fast catching up as a critical region for these e-commerce platforms," said Aditi Rasquinha, CEO of Greater China, DHL Global Forwarding.

He noted that in DHL's recent Global Shopper Trends Report, 53% of European online shoppers purchase goods from China.

Robin Li, vice president of global E-commerce Development at DHL Global Forwarding, noted that cross-border e-commerce businesses can face many hidden obstacles, especially for small—and middle-sized customers who are not yet familiar with customs and logistics regulations at destination markets. However, DGF can be a strong and reliable partner for them.

"Our solution provides Chinese e-commerce companies with a simple and affordable cross-border shipment solution with returns, with full and semi-tracking options," Li added.

The e-commerce solutions from DHL Global Forwarding China will offer: End-2-End ONE DHL solution in all key markets, fast and reliable transit time with full track and trace functionality, access to over ten thousand certified e-commerce specialists across the globe with local market expertise, simple IT integration options including APIs, web portals, major marketplaces and e-commerce platforms, and different options to cater to the needs of large e-commerce platforms right down to local sellers/Direct-To-Consumer (DTC).

DHL said one of the major advantages of the solution is the direct market access into Europe through the DHL network.

The solution will feature end-to-end fast delivery within 4-5 days from China to Germany, fully managed customs clearance, fast & reliable transit time and doorstep delivery with delivery confirmation, and end-to-end shipment visibility for senders and recipients via a 24/7 DHL customer portal.

The e-commerce solution will also offer expedited service to other markets such as the rest of Europe, the United Kingdom and the US. 

"We are making it easier for our customers to focus on what they do best: bringing their products to a global audience. This solution is designed to help them maximize their reach while minimizing their effort," Aditi said.

"It is particularly timely with the year-end holiday season fast approaching and we are ready to serve the peak season demand," he added.