Cainiao Smart Logistics (Cainiao), the logistics arm of the Alibaba Group, said it has teamed up with Chinese logistics-services provider Best Inc. to provide direct and faster cross-border shipping routes from China to Thailand, Vietnam and Cambodia.

In a statement released by Alibaba, it said local users of Cainiao can tap into this new service when shopping on Alibaba’s Tmall Taobao World, which ensures their orders arrive on their doorsteps within one week.

For added transparency, users can also check the status of their package deliveries online via Alibaba’s e-commerce platforms as well as call a 24/7 hotline for additional questions and support.

Since 2020, Cainiao and Best Inc. have set up five direct routes between China and countries across the Asia-Pacific region to empower cross-border e-commerce and meet the rising demand for overseas products.